Shipping policy

All our online orders are dispatched from our warehouse in Sydney, Australia. We ship orders on Monday, Tuesday & Thursday. 

We use a mix of couriers - Australia Post, Couriers Please and Aramex for all Australian orders and Australia Post International Express for international orders. All shipping options provide a tracking method which you will receive once your order has been shipped. 

 

SHIPPING RATES:

Australia 

Free shipping over $200 AUD

Shipping under $200 AUD ~ $9.95 AUD 

All domestic shipping is standard (2 - 10 days)

 

International 

Free shipping over $300            

Orders under $300 ~ $25 AUD

All international shipping is Australia Post International Express (7 - 10 days) 

 

International Customs 

CCV do not hold responsibility for any customs charges or local taxes due to international shipments. Please check with your country's tax authorities. Unfortunately, we are unable to calculate these fees at the time of purchase. Orders with unpaid duties returned to Australia will incur a 15% restocking fee unless otherwise discussed. 


If you have any questions regarding shipping please contact us at ciao@ciaociaovacation.com