All our online orders are dispatched from our warehouse in Sydney, Australia. We ship orders on Monday, Tuesday & Thursday. 

We use a mix of couriers - Australia Post, Couriers Please and Aramex for all Australian orders and DHL International Express for international orders. All shipping options provide a tracking method which you will receive once your order has been shipped. 

 

SHIPPING RATES:

Australia 

Free shipping over $200 AUD
Shipping under $200 AUD ~ $15 AUD
All standard domestic shipping is 2 - 10 days

Express shipping, all orders ~ $20 AUD
All express domestic shipping is 1 - 4 days

 

International 

Free shipping over $250 AUD           
Orders under $250 for New Zealand ~ $30 AUD
Orders under $250 for United Kingdom, Europe, United States of America, Canada, Asia ~ $35 AUD
Orders under $250 for rest of the world ~ $50 AUD
All international shipping is DHL International Express (3 - 10 days) 

 

International Customs 

CCV do not hold responsibility for any customs charges or local taxes due to international shipments. Please check with your country's tax authorities. Unfortunately, we are unable to calculate these fees at the time of purchase. Orders with unpaid duties returned to Australia will incur a 15% restocking fee unless otherwise discussed. 

If you have any questions regarding shipping please contact us at ciao@ciaociaovacation.com